How do I contact Pinterest Ads support if my VCC is flagged?

If your VCC (Virtual Credit Card) is flagged or you're having issues with payments on Pinterest Ads, here's how you can contact Pinterest Ads Support and get it sorted quickly:

🛠� 1. Contact Pinterest Business Support (Official Route)
Pinterest has a dedicated support route for Ads & Billing issues.

Steps:

Go to the Pinterest Help Center for Business:
👉 https://help.pinterest.com/en/business

Scroll down and click "Contact Us" or go directly to:
👉 https://help.pinterest.com/en/contact

Choose:

"Pinterest Business Account"

Then select "Billing and payments"

Choose the most relevant sub-topic like:

"Payment method declined"

"Unable to add payment method"

Or "Other billing issue"

Fill out the form with:

Your business account name

Description of the issue (mention that your VCC is being flagged)

Attach screenshots or error messages if available

📧 You'll get a confirmation email and typically a response within 1–2 business days.

📞 2. No Direct Phone or Chat — but Use This Trick:
While Pinterest doesn't offer direct chat or phone support, once you submit a support request, they sometimes offer email-based back-and-forth or escalate via a support rep.

Some advertisers have had luck with:

Tagging @PinterestBusiness on Twitter/X for faster attention.

Reaching out via Pinterest's LinkedIn Business Support team (if you're a high-spend advertiser).

📌 Extra Tips:
Make sure your VCC matches your account country and currency settings.

Some VCC providers (like Privacy.com) may block recurring payments or large initial charges unless whitelisted.

If Pinterest flags your VCC, try adding a traditional debit/credit card temporarily to regain access.