Can I retry a failed VCC payment on YouTube Ads?

Started by loellaaqua, Mar 09, 2025, 11:19 AM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

loellaaqua

Can I retry a failed VCC payment on YouTube Ads?

SeoGuru

Yes, you can retry a failed VCC payment on YouTube Ads (Google Ads), but the process is a bit different from just manually re-entering your card details. Here's how you can address and retry the payment:

✅ Steps to Retry a Failed VCC Payment
Check the Payment Status in Google Ads

Go to Google Ads and log into your account.

Navigate to the Billing section → Transactions.

Here, you'll see any failed transactions or "pending" payment statuses.

Note the error message (e.g., "Card Declined," "Insufficient Funds," "Suspicious Activity").

Fix the Issue Causing the Failure Depending on the error, you'll need to correct it before retrying:

Card Declined: Ensure your VCC has enough funds and allows international/recurring payments.

Insufficient Funds: Add funds to your VCC if required (some providers require at least $1–2 for verification).

Fraudulent Activity: Contact your VCC provider to make sure there are no blocks or fraud protection flags on the transaction.

Country or Billing Address Mismatch: Update your Google Ads billing information or the VCC's registered address.

Manually Retry Payment

After fixing the issue, go to Billing > Payment Methods.

Google Ads should attempt to process the payment again automatically after a few minutes.

If the payment doesn't retry automatically, you can update or remove the payment method and re-add it.

Use the "Pay Now" Option (for Manual Payments) If you're on manual payments (where you preload funds into your Google Ads account), go to:

Billing → Payments → Pay Now.

Enter your VCC details and attempt the transaction again.

✅ Tips for Retry Success
Wait 24-48 hours: Sometimes, Google Ads will automatically retry failed transactions, especially if the issue is related to temporary payment authorization.

Double-check VCC settings: Ensure that your VCC allows international charges and recurring payments. Some VCCs block such transactions by default.

Avoid frequent retries: Too many attempts can trigger fraud detection. It's best to resolve the underlying issue first before retrying.

Use a traditional card: If issues persist, consider using a regular debit or credit card that's supported by Google Ads to avoid further problems.

❓ What If Retry Fails Again?
If retrying the payment still doesn't work, you might need to contact Google Ads support or your VCC provider for further assistance:

Google Ads Support: Contact Support.

Your VCC Provider: Reach out to customer service to ensure there are no restrictions on the card.

Didn't find what you were looking for? Search Below