What should I do if my VCC gets removed from Facebook Ads without notification?

Started by 570required, Mar 13, 2025, 01:26 PM

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What should I do if my VCC gets removed from Facebook Ads without notification?

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What to Do If Your VCC Gets Removed from Facebook Ads Without Notification
If your Virtual Credit Card (VCC) was removed from Facebook Ads without warning, it may be due to fraud detection, billing issues, or Facebook's security policies. Follow these steps to restore your payment method and prevent future removals.

🔹 Step 1: Check If Your VCC Was Rejected or Flagged
📌 Facebook may silently remove VCCs for security reasons.

✅ How to Check If Your VCC Was Removed:
1️⃣ Go to Facebook Ads Payment Settings:
👉 https://business.facebook.com/settings/payment-methods
2️⃣ Look for your VCC in the payment method list.
3️⃣ If your VCC is missing, Facebook removed it without notification.
4️⃣ Click Billing History to see if a failed payment or fraud flag caused removal.

📌 If Facebook removed your VCC due to fraud detection, you might need to verify your payment method before re-adding it.

🔹 Step 2: Re-Add Your VCC & Check for Errors
✅ How to Re-Add Your VCC:
1️⃣ Go to Facebook Ads Billing.
2️⃣ Click "Add Payment Method."
3️⃣ Enter your VCC details (card number, expiration, CVV, and billing address).
4️⃣ Click Save.

📌 If Facebook does not allow you to re-add your VCC, move to Step 3.

🔹 Step 3: Check for Facebook's Fraud or Billing Restrictions
Facebook may automatically remove a VCC if it detects:

A previous failed payment from that VCC.
Suspicious activity, such as multiple accounts using the same VCC.
A billing address that doesn't match your Facebook Ads country.
✅ How to Fix It:
1️⃣ Check for past failed payments in Billing → Payment History.
2️⃣ If your VCC was flagged, try using a different VCC provider like ExoCards.
3️⃣ Contact Facebook Ads Support to request a manual review (Step 4).

📌 If Facebook permanently blacklisted your VCC, you won't be able to re-add it.

🔹 Step 4: Contact Facebook Ads Support for a Review
If your VCC was removed unfairly, request a manual review from Facebook.

✅ How to Contact Facebook Support:
1️⃣ Go to 👉 Facebook Business Help.
2️⃣ Select Billing & Payments → Payment Method Removed.
3️⃣ Explain the issue and request a manual review of your payment method.
4️⃣ If asked, upload a screenshot of your VCC transaction history to prove ownership.

📌 Facebook support usually responds within 24-72 hours.

🔹 Step 5: Use a Backup Payment Method
To prevent ads from stopping, always have a backup payment method.

✅ How to Add a Backup Payment Method:
1️⃣ Go to Facebook Billing → Payment Settings.
2️⃣ Click "Add Payment Method."
3️⃣ Enter another VCC, PayPal, or a real credit card.
4️⃣ Set the new method as backup in case your VCC gets removed again.

📌 Facebook will charge the backup method only if the primary VCC fails.

🚀 Final Fixes Checklist
✔ Check if your VCC was removed due to a failed payment or fraud detection.
✔ Try re-adding your VCC and see if Facebook allows it.
✔ If blocked, use a new VCC provider like ExoCards.
✔ Contact Facebook Ads Support to request a manual review.
✔ Always add a backup payment method to prevent ad disruptions.

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