What should I do if my Twitter Ads campaign is paused due to a VCC issue?

Started by metropolitanlime, Mar 11, 2025, 01:57 PM

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metropolitanlime

What should I do if my Twitter Ads campaign is paused due to a VCC issue?

mefezefy

If your Twitter Ads campaign is paused due to a Virtual Credit Card (VCC) issue, here's what you should do to resolve it quickly:

How to Fix a Twitter Ads Pause from a VCC Issue
1. Verify Your Payment Method
Make sure the VCC you're using is active, has sufficient funds, and is accepted by Twitter.

Some VCCs may not be compatible with Twitter Ads due to restrictions or lack of authorization for recurring payments.

2. Replace the VCC with a Different Payment Method
Log into your Twitter Ads account.

Go to Billing > Payment Methods.

Add a new valid credit/debit card or PayPal account.

Set the new payment method as primary.

Remove or deactivate the problematic VCC.

3. Contact Your VCC Provider
Check if there are any restrictions or limits on your VCC.

Confirm it supports online subscriptions or recurring charges, which Twitter Ads requires.

4. Contact Twitter Support
If you've updated your payment method but your campaign remains paused, reach out to Twitter Ads Support.

Provide details about the payment issue and ask for a review.

5. Review Your Billing Threshold
Sometimes campaigns pause because the billing threshold is reached but the payment method fails.

Updating your payment method and ensuring funds can cover the billing amount will help restart campaigns.

Quick Tips to Prevent Future Issues
Use a standard credit/debit card instead of VCC when possible.

Keep your payment information up to date.

Monitor your billing email for alerts from Twitter Ads.

If you want, I can help you draft a message to Twitter Support or walk you through changing your payment details step-by-step!








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