Why does Microsoft Ads flag my payment as "high risk"?

Started by loyalapricot, Mar 09, 2025, 06:21 AM

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Why does Microsoft Ads flag my payment as "high risk"?

SeoGuru

Microsoft Ads flags payments as "high risk" for several reasons, often related to the payment method, account activity, or potential fraud prevention. Here are the common factors that might trigger the "high risk" status for a payment:

1. Payment Method Issues
Unverified Payment Method: If you're using a new or unverified payment method, Microsoft Ads may flag the payment as high risk until it can confirm the legitimacy of the method.

Credit Card/Debit Card Issues: If you're using a credit card or debit card with a high chargeback history, expired cards, or cards that have been flagged by your bank, your payment may be deemed high risk.

PayPal or Bank Account Problems: Issues with your PayPal or linked bank account, such as disputes or chargebacks, may lead to a high-risk flag.

2. Suspicious Activity
Unusual Billing or Spending Patterns: If you suddenly change your spending pattern (e.g., a large, unexpected ad spend after a history of small amounts), Microsoft Ads may flag the payment as high risk to prevent fraudulent activity.

Multiple Accounts with the Same Payment Method: If you have several accounts linked to the same payment method, Microsoft Ads may suspect fraudulent activity and flag the payment.

Frequent Payment Failures: If there have been multiple failed payment attempts due to insufficient funds, invalid card details, or expired cards, the system might flag your account for high risk.

Geographic Discrepancies: If your billing address or payment method is from a country different from where the ads are being served, it could raise a red flag for potential fraud.

3. Account History
New Accounts or Recent Changes: If your Microsoft Ads account is new or has had recent changes (e.g., payment method updates or changes in account settings), it may be flagged as high risk until further validation occurs.

Previous Suspensions: If your account has been suspended in the past, Microsoft Ads may flag new payments as high risk due to previous issues with payment reliability.

Chargebacks or Disputes: A history of chargebacks or disputes with Microsoft Ads or your payment provider can increase the likelihood of your account being flagged as high risk.

4. Country or Region Risks
High-Risk Countries/Regions: Payments from certain countries or regions that are considered higher risk (due to fraud history or financial instability) may be flagged more often.

Currency Conversion or International Payments: If you're making payments in a currency that differs from the one set for your account, or if you're using international credit/debit cards, this could raise the risk.

5. Compliance or Policy Violations
Violation of Terms or Policies: If there are any issues related to your account's compliance with Microsoft Ads' terms of service (e.g., using misleading ads, deceptive practices, or violating other ad policies), your payment may be flagged while Microsoft investigates.

Suspicious Activity on Ads: If Microsoft detects activity that violates advertising policies, such as spamming or using deceptive tactics, your payment method could be flagged as high risk.

6. Payment Processor Issues
Payment Processor Flags: If your payment processor or card issuer flags a transaction (e.g., due to large amounts or unusual activity), Microsoft Ads may automatically mark the payment as high risk to prevent fraud.

Steps to Resolve the Issue:
Review Your Payment Method: Ensure your payment method is valid and properly linked to your account.

Verify Your Account: If your account is new, or you've made recent changes, it may need additional verification. Check for any verification prompts.

Check for Unusual Spending Patterns: Avoid sudden large increases in ad spend if it's not a typical pattern for your account.

Provide Additional Documentation: If requested, provide Microsoft Ads with any necessary documents to verify your payment method and identity.

Contact Support: If your payment continues to be flagged, reach out to Microsoft Ads support for assistance. They can help clarify the issue and provide a resolution.

By following these steps and maintaining a consistent, reliable payment history, you can reduce the likelihood of future payment flags.

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