What should I do if Facebook Ads double charges me?

If Facebook Ads double charges you, follow these steps to dispute the charge and request a refund:

1. Check Your Billing History to Confirm the Double Charge
Before taking action, verify if you were actually charged twice.

🔹 Go to https://www.facebook.com/adsmanager
🔹 Click Billing in the left menu.
🔹 Look for duplicate transactions on the same date for the same amount.

✔ If you see two identical charges, Facebook may have billed you twice by mistake.

2. Request a Refund from Facebook
If you confirm the duplicate charge, submit a refund request:

🔹 Visit https://www.facebook.com/business/help
🔹 Click Billing & Payments → Refund Request
🔹 Select the duplicate transaction and explain the issue.
🔹 Attach screenshots of your billing statement showing the double charge.

📌 Facebook typically processes refunds within 5-10 business days.

3. Contact Your Payment Provider to Dispute the Charge
If Facebook denies your refund request, you can:
✔ Contact your bank or credit card company and dispute the charge.
✔ If you used a Virtual Credit Card (VCC) from https://exocards.com, check your transaction history and request a chargeback.

📌 Get a Secure VCC for Facebook Ads:
👉 https://exocards.com/product/Facebook-Advertising-VCC

4. Track Your Refund Status
✔ Check your Facebook Ads Billing at https://www.facebook.com/adsmanager → Click Billing
✔ Look for a "Refund Pending" or "Refund Processed" status.
✔ Monitor your bank or VCC account for the refunded amount.

5. How to Prevent Double Charges in the Future?
✔ Use a VCC from https://exocards.com to limit spending and prevent Facebook from overcharging.
✔ Set an Account Spending Limit in Ads Manager.
✔ Regularly review your billing history for unexpected charges.

Final Answer:
📌 If Facebook Ads double charges you, request a refund at https://www.facebook.com/business/help. If denied, dispute the charge with your bank or VCC provider like https://exocards.com.