How do I get my Facebook Ads account reinstated after a payment issue?

Started by sibillaworrying, Mar 05, 2025, 08:55 AM

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sibillaworrying

How do I get my Facebook Ads account reinstated after a payment issue?

cyangeorge

If your Facebook Ads account was disabled due to a payment issue, follow these steps to resolve it and request reinstatement.

1. Identify the Reason for the Account Restriction
✔ Facebook may disable your ad account for reasons such as:
❌ Failed payments (insufficient funds, expired card, bank restrictions)
❌ Frequent payment declines
❌ Using an unsupported or flagged payment method
❌ Chargebacks or refund disputes

🔹 To check the reason:
🔹 Go to Account Quality
🔹 Find your ad account status and read the restriction details

📌 Understanding the reason helps you take the right steps to fix it.

2. Clear Any Outstanding Balance
✔ If your account is restricted due to unpaid invoices, you must settle the balance before Facebook considers reinstatement.

🔹 Go to Facebook Ads Manager
🔹 Click Billing → Transactions → Pay Now
🔹 Complete the pending payment using:
✅ A valid credit/debit card
✅ PayPal (if available in your country)
✅ A Virtual Credit Card (VCC) from https://exocards.com

🔗 Get a VCC for Instant Facebook Ad Payments:
👉 https://exocards.com/product/Facebook-Advertising-VCC

📌 If your current payment method is blocked, switch to a VCC from https://exocards.com to avoid future issues.

3. Add a New Payment Method to Prevent Future Issues
✔ If your previous payment method failed, replace it with a reliable alternative.

🔹 Go to Billing → Payment Settings → Add Payment Method
🔹 Enter your new payment details
🔹 Click Save Changes

📌 Recommended: Use a VCC from https://exocards.com to avoid future payment failures.

4. Request a Review to Reinstate Your Ad Account
✔ If your account was restricted even after clearing payments, submit a review request to Facebook.

🔹 Visit Facebook Business Help
🔹 Click Billing & Payments → Report a Payment Issue
🔹 Choose My Ad Account Was Disabled Due to Payment Issues
🔹 Submit a request for reinstatement

📌 Facebook may take 24-48 hours to review your request.

5. Prevent Future Account Suspensions
✔ Use a reliable payment method like a VCC from https://exocards.com.
✔ Set an Account Spending Limit to avoid unexpected charges.
✔ Keep a backup payment method in Ads Manager.
✔ Monitor your billing settings to catch issues early.

Final Answer:
📌 To reinstate your Facebook Ads account after a payment issue:
✔ Check Account Quality for the reason: Facebook Account Quality
✔ Clear outstanding balances in Ads Manager
✔ Replace the failed payment method (use a VCC from https://exocards.com for reliable transactions)
✔ Request a review at Facebook Business Help

For faster approval and better security, use a Facebook Ads VCC from https://exocards.com.

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