Can I contact YouTube support for VCC-related issues?

You can contact YouTube Support for VCC-related issues, but there are a few things to keep in mind. YouTube Support is generally handled by Google Ads Support for payment and billing-related issues, as YouTube Premium and YouTube Ads both fall under Google's services. Here's how to approach it:

1. YouTube Premium Billing Issues (for Subscription Payments)
If you're facing issues with your VCC while subscribing to YouTube Premium (like payment failure or billing errors), you will want to reach out to Google Support since YouTube Premium uses Google's payment system.

How to contact Google Support for YouTube Premium billing:

Visit the YouTube Help Center: YouTube Help Center.

Scroll to the bottom and click on Contact us.

Follow the prompts to describe your issue (e.g., "Payment issues with Virtual Credit Card" or "Billing error with VCC").

You can choose between Live chat, Email, or Phone support based on availability.

2. Google Ads Payment Issues (for YouTube Ads)
If you're using a VCC to pay for YouTube Ads (via Google Ads) and you're facing payment or billing issues, you'll need to contact Google Ads Support. YouTube Ads are managed through Google Ads, and issues with payments will be handled by their team.

How to contact Google Ads Support for VCC issues:

Visit Google Ads Help Center: Google Ads Help.

Scroll to the bottom and click on Contact us.

Follow the prompts to explain your VCC issue (e.g., payment failure, VCC not being accepted).

You can choose Live chat, Email, or Phone support.

3. Typical VCC Issues Google Support Can Help With:
Payment Declines: If Google is not accepting your VCC due to security measures or if the payment fails, support can help troubleshoot.

Billing Address Mismatch: If there's an issue with the billing address tied to your VCC and Google Ads or YouTube, support can help update it or guide you.

Account Verification: Sometimes a VCC needs verification or a small authorization charge. Google can guide you through this.

Card Restrictions: If your VCC is blocked from recurring payments, support can advise on VCC compatibility with Google Ads and YouTube.

Things to Know Before Contacting Support:
Check your Google account details: Ensure that the billing address and payment method match between your Google Ads account and the VCC.

Check your VCC provider: Make sure your VCC supports international payments and recurring transactions, as this is required for both YouTube Ads and YouTube Premium.

4. Alternative Support Channels:
If you're unable to get in touch with support through the usual channels, you can try:

Google Ads Community: Sometimes other users can share their experiences with similar issues. You can ask questions or search for solutions: Google Ads Help Community.

Social Media: Google Ads has active support on platforms like Twitter (@GoogleAds) where you might get quicker responses.