How do I forward messages on WhatsApp Business accounts?

Forwarding messages in WhatsApp Business accounts is quite straightforward and follows a similar process to forwarding messages in the regular WhatsApp application. Here's how you can forward messages on WhatsApp Business:

1. **Open WhatsApp Business**: Launch the WhatsApp Business app on your device.

2. **Navigate to the Chat**: Go to the chat where the message you want to forward is located.

3. **Select the Message**: Tap and hold on the message you want to forward. This will highlight the message and bring up some options at the top of the screen.

4. **Tap Forward Icon**: Look for the forward icon, which typically looks like an arrow pointing right. It's usually located at the top right corner of the screen (next to the options for copying, deleting, etc.).

5. **Choose Recipient**: After tapping the forward icon, WhatsApp Business will bring up your list of contacts or chats. Select the contact or group chat to whom you want to forward the message.

6. **Send**: Once you've selected the recipient, tap the send button (usually a green arrow) to forward the message.

### Additional Tips:

- **Message Templates**: In WhatsApp Business, you can use message templates for frequently sent messages such as greetings, order confirmations, shipping updates, etc. While these are not forwarded messages, they are predefined messages you can send to customers.

- **Business Communication**: When forwarding messages in a business context, ensure that the content is appropriate and complies with WhatsApp Business policies and guidelines.

By following these steps, you can effectively forward messages in WhatsApp Business accounts, facilitating communication with customers or contacts as needed.