Why is my VCC transaction pending on Twitter Ads?

Started by salmoncooing, Mar 12, 2025, 09:14 AM

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salmoncooing

Why is my VCC transaction pending on Twitter Ads?

SeoGuru

A pending VCC transaction on Twitter Ads usually means that Twitter attempted to charge your card but hasn't fully processed it yet. Here's why it might be stuck in "pending" — and what to do about it:

🔍 Top Reasons Your VCC Transaction is Pending
1. 🔒 Pre-Authorization Hold
Twitter places a temporary charge (usually $1–$5) to verify the card.

It appears as "pending" on your statement.

This is normal and usually disappears or clears within a few days.

✅ What to do: Wait — no action needed unless it fails or is stuck too long.

2. 💳 Insufficient Balance
If your VCC doesn't have enough funds to cover:

The verification charge

Or your ad campaign spend

Twitter might keep trying to collect, resulting in a "pending" status.

✅ What to do: Add funds to the VCC and monitor for automatic retry.

3. 🧾 AVS Mismatch
If the billing address you entered on Twitter doesn't match the one linked to the VCC, the payment may not process completely.

Twitter's system may "hold" the charge until it fails or clears.

✅ What to do: Double-check the billing info and re-add the card with the correct address.

4. ⛔ VCC Doesn't Support Recurring or Ad Payments
Some VCCs block:

Recurring billing

International transactions

Charges from ad networks like Twitter, Facebook, etc.

✅ What to do: Try a different VCC provider (e.g., Revolut, Wise, or bank-issued VCCs).

5. 📆 Card Expired or Closed
If the VCC expired recently or you deleted it after adding it to Twitter Ads, the system may still try to process it.

✅ What to do: Remove the old card, add a valid one, and retry the payment manually.

✅ What You Can Do Now
Check your card statement for pending Twitter charges

Log into Twitter Ads Manager > Billing and:

Look for failed or pending charges

Update or replace your payment method

Manually retry payment if an option is available

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