How do I confirm a successful VCC payment in my Twitter Ads dashboard?

Started by apricotcruel, Mar 12, 2025, 12:30 PM

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apricotcruel

How do I confirm a successful VCC payment in my Twitter Ads dashboard?

SeoGuru

To confirm a successful VCC (Virtual Credit Card) payment in your Twitter Ads Dashboard, you can follow these steps:

1. Check Payment Status in Twitter Ads Manager:
Log into Twitter Ads: Go to your Twitter Ads Manager and log in with your account credentials.

Navigate to Billing & Payments: On the left-hand sidebar, click on "Tools" and select "Billing & Payments".

View Payment History: In the Billing & Payments section, you should be able to see a Payment History or Transactions tab. This will display details about your recent transactions, including any payments made via your VCC.

2. Look for Successful Payment Confirmation:
Successful Payment: If the payment went through successfully, you should see a "Paid" status next to the transaction in your payment history, along with the amount and date of the transaction.

Pending Payment: If the payment is still processing or hasn't been confirmed, it may show as "Pending," "In Progress," or similar.

Error Message: If there was an issue with the VCC payment, there could be an error message (e.g., "Payment Failed," "Payment Declined") in the history section.

3. Review Your Account Balance:
Account Balance: In the Billing & Payments section, check the account balance or spending summary. If the payment was successful, your balance should reflect the new payment, and your campaign should be active.

4. Check for Campaign Status:
Active Campaign: After a successful payment, your campaign should be reactivated. If your campaign is still paused or inactive, there may still be an issue with the payment.

Campaign Overview: Go to your campaign overview in the Campaigns tab. If the status of the campaign is "Running" and the budget is not paused, the payment has likely been successful.

5. Email Confirmation:
Check Your Email: Twitter typically sends an email confirmation when a payment is successfully processed. This can provide additional confirmation that your VCC payment was received.

6. Contact Twitter Ads Support if Necessary:
If you've confirmed that the payment hasn't been processed, and your campaign is still paused, you can reach out to Twitter Ads Support for further assistance. They can provide details on why the payment may have failed and offer steps to resolve it.

By following these steps, you should be able to confirm whether your VCC payment has been successfully processed on Twitter Ads.

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