Can I retry a failed VCC payment on Twitter Ads without adding a new card?

Started by 1922camel, Mar 12, 2025, 01:40 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

1922camel

Can I retry a failed VCC payment on Twitter Ads without adding a new card?

tabbi63

Yes, you can retry a failed VCC payment on Twitter Ads (X Ads) without adding a new card, but it depends on the reason for the failure. Here's how to fix it:

🔹 Step 1: Check the Reason for the Failed Payment
Go to Twitter Ads Manager → Billing to find out why the payment failed.
Common reasons include:

Insufficient funds in your VCC.
Twitter's fraud system flagged your VCC.
Billing address mismatch.
Temporary processing issue.
✅ Solution:

If your VCC ran out of funds, reload it and retry the payment (see Step 2).
If the issue is Twitter rejecting your VCC, you may need to contact support or use a different payment method.
🔹 Step 2: Manually Retry the Payment
After resolving the issue, manually trigger a retry.

How to Retry the Payment:
1️⃣ Log in to Twitter Ads Manager → https://ads.twitter.com.
2️⃣ Go to Billing and look for the outstanding balance.
3️⃣ Click "Retry Payment" or "Pay Now".
4️⃣ Twitter will attempt to charge the same VCC again.

📌 If there is no "Retry Payment" option, Twitter will attempt another charge automatically within a few hours or days.

🔹 Step 3: Temporarily Change the Billing Address (If Needed)
If Twitter flagged your VCC due to a billing mismatch, you can update your billing address.

How to Update Billing Address:
1️⃣ Go to Twitter Ads Manager → Billing.
2️⃣ Click Edit Payment Method (without adding a new card).
3️⃣ Enter a billing address that matches your VCC.
4️⃣ Save the changes and retry the payment.

📌 This works if Twitter rejected your VCC due to an address verification issue.

🔹 Step 4: Wait for Twitter's Automatic Retry
If you don't manually retry the payment, Twitter automatically retries failed payments within a few days.

✅ Solution:

Reload your VCC and wait for Twitter's automatic retry.
If Twitter tries to charge an empty VCC, your account may be temporarily suspended until the payment clears.
📌 Ensure your VCC has funds before the next retry attempt.

🔹 Step 5: Contact Twitter Ads Support (If Payment Still Fails)
If your VCC keeps getting rejected, but you have enough funds, contact Twitter Ads Support.

✅ How to Contact Support:

Visit 👉 Twitter Ads Support.
Select "Billing & Payments" → "Failed Payment".
Submit details and request a manual retry.
📌 This is the best option if Twitter's system is blocking your VCC.

🚀 Final Fixes Checklist
✔ Ensure your VCC has enough funds before retrying.
✔ Manually trigger the payment retry in Twitter Ads Billing.
✔ Update the billing address if Twitter flagged it.
✔ Wait for Twitter's automatic retry (if no manual option is available).
✔ Contact Twitter Ads Support if the issue persists.

Didn't find what you were looking for? Search Below