Can I contact Twitter support for VCC-related issues?

Absolutely — you can and should contact Twitter Ads Support for VCC-related billing issues, especially if:

Your VCC is being declined repeatedly ✅

You're seeing vague errors like "Payment method not accepted" ✅

Twitter placed a hold or suspension on your ad account due to failed billing ✅

You've tried everything (balance, billing info, etc.) and it's still not working ✅

📬 How to Contact Twitter Ads Support for VCC Issues
✅ Step-by-Step:
Go to the Twitter Ads Help Center

Under "What can we help you with?", choose:

Topic: "Twitter Ads"

Issue: "Billing & Payment"

Fill in the form with:

Your Twitter handle

Your Ad Account ID (found in Ads Manager)

Description of the issue:

Mention that you're using a Virtual Credit Card

Include the last 4 digits of the card (no full numbers)

Mention any error messages (copy/paste or screenshot)

What steps you've already tried (e.g. replaced card, confirmed AVS info, etc.)

📎 You can also attach a screenshot of the error (just blur or crop out any sensitive info).

✍️ Example Message Template:
Subject: Billing Decline – VCC Not Accepted

Hi Twitter Ads Team,
I'm experiencing a billing issue on my ad account [@YourHandle / Account ID]. I've added a virtual credit card (VCC) that supports AVS, has sufficient funds, and works on other platforms. However, Twitter keeps declining it with the error "[insert error message]".

I've double-checked the billing address, card details, and balance. Could you please help me resolve this or let me know if there's a specific restriction on my VCC provider?

Thanks in advance.

🧠 Pro Tip:
Be clear, polite, and concise. Twitter's support is faster when they understand the issue up front.

Avoid saying you're using a "temporary" or "anonymous" VCC — stick to "virtual card from [Provider]".