How do I re-enable a VCC that Pinterest Ads has marked as "invalid"?

If Pinterest Ads has marked your Virtual Credit Card (VCC) as "invalid", there are several possible reasons for this, such as issues with the VCC details (e.g., billing address mismatch), expiration, or fraud detection triggers. To resolve this, you can take the following steps to try to re-enable your VCC:

🛠� Steps to Re-enable Your Invalid VCC on Pinterest Ads
1. Check Your VCC Details
Ensure Accuracy: Double-check that all the information on your VCC is accurate. This includes:

Card number

Expiration date

CVV

Billing address (including name, street address, city, and zip code)

Matching Billing Information: Make sure the billing details on your VCC match exactly with what you have in your Pinterest Ads account. Any mismatch (even a small difference like a street abbreviation) can lead to the card being flagged as invalid.

2. Ensure Your VCC Is Active and Valid
Activate the VCC: If you haven't already, make sure the VCC is activated by the issuer. Some virtual cards require activation via email or app before they can be used for transactions.

Check Card Expiry: Ensure that your VCC has not expired. If the VCC has expired, request a new card or update the expiration date in Pinterest Ads.

Check for Funds: Ensure that the VCC has enough funds or credit available to cover any charges from Pinterest Ads.

3. Re-enter Payment Details in Pinterest Ads
Remove and Re-add the VCC: Sometimes, simply removing the VCC from your Pinterest Ads payment methods and then re-adding it can resolve the issue.

Update Payment Information: After re-adding the VCC, make sure that the payment method is marked as active in your account settings.

4. Contact Your VCC Issuer
Verify Card Status: Contact the issuer of your VCC to ensure there are no issues on their end (e.g., the card is not flagged for suspicious activity or blocked).

Check with the Issuer's Fraud Protection: If the VCC issuer has fraud protection in place, ensure they haven't restricted the card due to security concerns or unusual activity.

5. Check for Suspicious Activity
If Pinterest has flagged your VCC as "invalid" due to suspicious activity or a high-risk factor, you should:

Resolve any payment disputes or chargeback issues.

Clear any outstanding issues that might have triggered Pinterest's fraud protection system.

If your card has been used fraudulently or in violation of Pinterest's policies, contact Pinterest Ads support to understand the specific issue and work toward resolving it.

6. Contact Pinterest Ads Support
If none of the above steps work, reach out to Pinterest Ads Support for assistance. Provide them with the details of the issue, including:

The error message you're receiving

Information about your VCC (card issuer, last 4 digits, etc.)

Pinterest Ads support may be able to provide specific guidance on how to re-enable the VCC or resolve any account or payment method issues.

✅ Summary
To re-enable your VCC marked as "invalid" by Pinterest Ads:

Double-check your VCC details (card number, expiration, billing info) for accuracy.

Ensure the VCC is active, valid, and has available funds.

Remove and re-add the VCC in your Pinterest Ads account settings.

Contact your VCC issuer to confirm no restrictions or issues with the card.

If the issue persists, contact Pinterest Ads Support for further help.

By following these steps, you should be able to resolve the issue and continue using your VCC for Pinterest Ads payments.