What should I do if my Pinterest Ads account gets flagged after adding a VCC?

Started by 762probable, Mar 15, 2025, 07:49 AM

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762probable

What should I do if my Pinterest Ads account gets flagged after adding a VCC?

SeoGuru

If your Pinterest Ads account gets flagged after adding a Virtual Credit Card (VCC), here are a few steps you can take to resolve the issue:

1. Review Pinterest's Policies
Make sure you're not violating Pinterest's advertising policies. Pinterest has strict rules on fraudulent activity, payment issues, and platform abuse. Ensure that everything you're doing complies with these guidelines.

2. Check for Account Details Mismatch
Sometimes, using a VCC may trigger a flag if the information doesn't match what's associated with your account or if Pinterest detects unusual activity. Ensure that your VCC details (such as billing address, name, and email) match your Pinterest account's details.

3. Contact Pinterest Support
Reach out to Pinterest Ads support directly. Explain the situation, provide any requested information (like screenshots of the error message or flagged activity), and ask for clarification on why your account was flagged. They can investigate and provide guidance on how to resolve it.

4. Remove the VCC and Use a Different Payment Method
If the VCC is causing issues, try removing it from your account and adding a more traditional payment method like a regular credit or debit card. Pinterest may be flagging your account due to their internal systems detecting VCCs, as they can sometimes be used for fraudulent activities.

5. Verify Your Account
If Pinterest requires additional verification, such as confirming your identity or providing documents, make sure to complete this process. Some accounts get flagged if there's a lack of verification or if unusual behavior is detected.

6. Be Patient
Once you've addressed the issue, it may take a little time for Pinterest to lift the flag on your account. If you haven't received a response yet, follow up with support after a few days.

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