How do I confirm a successful VCC payment in my Pinterest Ads dashboard?

Started by wilfulpurple, Mar 11, 2025, 08:08 AM

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wilfulpurple

How do I confirm a successful VCC payment in my Pinterest Ads dashboard?

SeoGuru

To confirm a successful VCC payment in your Pinterest Ads dashboard, you'll need to check your billing section and verify that the payment was processed correctly. Here's how to do it:

✅ Steps to Confirm a Successful VCC Payment:
Log into your Pinterest Ads account:

Go to ads.pinterest.com and sign in to your business account.

Navigate to your Billing Section:

In the top-right corner, click on the gear icon (⚙️) to open your account settings.

Choose "Billing" from the dropdown menu.

Check your Payment History:

Once you're in the Billing section, go to "Payment History" or "Transaction History".

This will show a list of all payments made to Pinterest, including whether the VCC payment was successful or if there were any issues.

Look for a "Successful" status next to the transaction:

If your VCC payment was successful, it will typically show as "Completed", "Successful", or a similar status next to the payment entry.

If there's an issue with the payment (e.g., decline, insufficient funds), you'll see "Failed" or "Pending".

Check your Ad Spend and Campaign Status:

Go to the "Ads Manager" or Campaigns tab.

Ensure that your campaign status is not paused due to payment issues. If your campaign is running and spending, it means the VCC payment was processed successfully.

Look for email confirmation:

Pinterest often sends an email receipt when a payment is successfully processed. Check your email for confirmation of the payment.

❓ What to do if the payment shows as failed or pending:
Update the VCC details: Ensure the VCC has enough balance, the card info is correct, and there are no restrictions (e.g., payment blocks on international transactions).

Try a different VCC or payment method: If the VCC is still not working, consider switching to a traditional credit card or a backup payment method.

Contact Pinterest support: If the issue persists, Pinterest support can help troubleshoot or clarify the payment issue.

Once you've confirmed that the payment was successful, your campaign should continue running, and you can monitor it for any further billing-related issues.

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