How do I check if my VCC has been charged correctly by Pinterest?

Started by stiffturquoise, Mar 11, 2025, 07:38 AM

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stiffturquoise

How do I check if my VCC has been charged correctly by Pinterest?

fuchsiawenonah

How to Check if Your VCC Has Been Charged Correctly by Pinterest Ads 💳🔍
If you're running Pinterest Ads with a Virtual Credit Card (VCC), you need to verify if charges are processed correctly to avoid billing issues, ad pauses, or account restrictions.

Here's how you can check your Pinterest Ads charges and confirm if your VCC was billed properly.

🔹 Step 1: Check Your Pinterest Ads Billing History
1️⃣ Log in to Pinterest Ads Manager → https://ads.pinterest.com/
2️⃣ Click on the gear icon (⚙) in the top-right corner and select Billing.
3️⃣ Look for the Billing Summary or Transaction History section.
4️⃣ Check the latest invoice or recent charges to see if the payment went through.

🚀 What to Look For?
✅ The amount matches your campaign budget
✅ The status shows "Paid" or "Processed"
✅ No "Payment Failed" or "Declined" messages

🚨 If Pinterest shows a failed payment, your VCC may not be supported.

🔹 Step 2: Check Your VCC Transaction History
1️⃣ Log in to your VCC provider's dashboard (e.g., ExoCards https://exocards.com).
2️⃣ Find the transaction history or recent payments section.
3️⃣ Look for Pinterest charges (it may appear as "Pinterest Ads" or "Pinterest Inc.").
4️⃣ Compare the charged amount with your Pinterest Ads invoices.

✔ If you see the charge = Your payment went through successfully.
❌ If you don't see the charge = Pinterest didn't process the payment.

💡 Pro Tip: Some VCCs take a few hours to reflect transactions, so check again later.

🔹 Step 3: Confirm Pinterest Didn't Overcharge Your VCC
✔ If your Pinterest campaign had a set budget, verify that the charged amount does not exceed your ad spend.
✔ If you paused or stopped ads, check that Pinterest didn't bill you after that date.
✔ If the amount looks incorrect, contact Pinterest Support immediately.

🔹 Step 4: What to Do If Your VCC Payment Fails?
🔹 Try re-adding your VCC in Pinterest Ads Billing Settings.
🔹 Use a different VCC provider (like ExoCards https://exocards.com) if your current one is blocked.
🔹 Contact Pinterest Support → https://help.pinterest.com/ and ask for billing verification.

🚨 If Pinterest blocks your VCC multiple times, switch to a supported payment method like PayPal or a business credit card.

🎯 Final Thoughts: Ensuring Your Pinterest Ads Charges Are Correct
✔ Check your Pinterest Ads Billing Dashboard for payments & invoices.
✔ Verify transactions in your VCC provider's history to confirm the charge.
✔ Make sure you're not overcharged by comparing ad spend vs. actual billing.
✔ **If payments fail, use a different VCC provider

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