What to do if group posts are not visible on Likee?

If group posts are not visible on Likee, it can be due to various reasons. Here's a comprehensive guide to troubleshoot and resolve the issue:

### **1. Verify Group Privacy Settings**

- **Check Privacy Settings**: Ensure that the group's privacy settings are configured correctly. If the group is set to private or restricted, posts may not be visible to non-members.
- **Membership Status**: Make sure you are a member of the group. Posts in private or closed groups are visible only to members.

### **2. Refresh and Update**

- **Refresh the Feed**: Try refreshing the group feed to ensure you're seeing the latest posts. Swipe down or use any refresh option available.
- **Update the App**: Make sure you have the latest version of Likee. An outdated app version might cause visibility issues. Update it from the Google Play Store (Android) or the App Store (iOS).

### **3. Check for Connectivity Issues**

- **Stable Connection**: Ensure you have a stable internet connection. Poor connectivity can affect the visibility of posts.
- **Switch Networks**: Try switching between Wi-Fi and mobile data to see if the issue persists.

### **4. Clear App Cache**

- **Clear Cache (Android)**: Go to **Settings > Apps > Likee > Storage > Clear Cache**.
- **Reinstall the App (iOS)**: For iOS devices, you may need to uninstall and reinstall the app to clear the cache.

### **5. Review Group Moderation and Settings**

- **Moderation Actions**: Check if the group has any moderation actions or settings that might restrict post visibility. For example, posts might need approval from moderators before appearing in the feed.
- **Content Restrictions**: Ensure that posts do not violate Likee's community guidelines or the group's rules, as this might lead to content being hidden or removed.

### **6. Check for App or Platform Issues**

- **App Glitches**: Sometimes, issues with the app itself can cause visibility problems. Check if others are experiencing similar issues.
- **Platform Maintenance**: Verify if Likee is undergoing maintenance or experiencing outages that might affect the visibility of posts.

### **7. Contact Likee Support**

If none of the above steps resolve the issue, contacting Likee support is a good next step:

1. **In-App Support**:
   - Open the Likee app.
   - Go to your profile by tapping on the profile icon.
   - Access settings by tapping the gear icon.
   - Select **Help & Feedback** or a similar option.
   - Report the issue regarding group post visibility and provide relevant details.

2. **Official Website**:
   - Visit [Likee's official website](https://www.likee.com).
   - Navigate to the support or contact section.
   - Use any available contact forms or details to submit your issue.

3. **Email Support**:
   - If an email address for support is provided, send an email detailing the issue with group posts not being visible, including your account information and screenshots if possible.

4. **Social Media**:
   - Reach out to Likee through their official social media profiles for additional support or guidance.

### **8. Review Group Notifications and Settings**

- **Notification Settings**: Ensure that your notification settings are configured to alert you about new posts or updates in the group.
- **Group Settings**: Verify that the group settings are properly configured and that posts are set to be visible to all members.

### **Summary**

To resolve issues with group posts not being visible on Likee, start by checking the group's privacy settings, refreshing the app, and ensuring a stable internet connection. Clear the app cache, review moderation settings, and check for any platform issues. If the problem persists, contact Likee support through the app, their website, email, or social media channels for further assistance.