How do I recover a Google Ads account suspended due to payment issues?

If your Google Ads account has been suspended due to payment issues, here's a step-by-step guide to help you recover it:

1. Review the Notification:
Google usually sends an email detailing the reason for the suspension. Check for any specific payment-related issues like failed payments, billing errors, or unusual activity.

2. Check Your Payment Information:
Log into your Google Ads account and verify your payment method. Ensure it is up-to-date, valid, and there are no issues with your payment method (like expired credit cards or insufficient funds).

Make sure your billing address matches what is registered with your payment provider.

Try making a manual payment to clear any outstanding balance if applicable.

3. Resolve Any Outstanding Payments:
If there are unpaid invoices, settle them by adding funds or updating your payment details.

You can view your account's payment history and current balance by going to the Billing and Payments section of Google Ads.

4. Check for Policy Violations:
Google Ads may suspend accounts if they detect suspicious or fraudulent activity. Ensure you are in compliance with Google Ads' policies related to payments and campaigns.

5. Appeal the Suspension:
If you've resolved all payment issues, you can request a review of the suspension by following these steps:

Go to your Google Ads account.

In the Account issues section, click on the "Contact us" or "Appeal" option.

Choose the appeal option and provide all necessary details, including any steps you've taken to resolve the payment issue.

Google may take several business days to review and respond to your appeal.

6. Contact Google Support:
If you're unable to resolve the issue or need more detailed assistance, contact Google Ads Support. You can reach them by phone, chat, or email through the Help section in your Google Ads account.

7. Monitor Your Account:
Once your account is restored, keep an eye on it to ensure that no further issues arise. Regularly check your payment settings and balance to avoid future suspensions.

If the suspension is not related to payment issues but to other violations, such as policy violations, you'll need to follow the guidance provided in the suspension notice to appeal.