Why was my Google Ads payment declined?

Started by witteringmadelin, Mar 03, 2025, 03:05 PM

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witteringmadelin

Why was my Google Ads payment declined?

SeoGuru

If your Google Ads payment was declined, it could be due to a variety of reasons related to your payment method or account setup. Here's a breakdown of the most common causes:

🔴 1. Insufficient Funds or Credit
Cause: If you're using a credit or debit card, and the card doesn't have enough available balance or credit, the payment will fail.

Solution:

Ensure your account has sufficient funds or credit available.

If you're using a credit card, check if you've hit your credit limit.

🔒 2. Card Declined by Your Bank
Cause: Sometimes, banks block transactions due to security concerns or specific rules (e.g., international transactions).

Solution:

Call your bank to check if the transaction was blocked or flagged as suspicious.

Ask them to allow payments to Google Ads or Google*SERVICES.

💳 3. Incorrect Card Details
Cause: The card details you entered (e.g., expiration date, CVV, billing address) might be incorrect.

Solution:

Double-check that the expiration date, CVV, and billing address match the details your bank has on file.

If the information is correct, try re-entering your payment details.

🛑 4. Expired Card or Account
Cause: If the card you're using has expired or is no longer active, Google Ads won't be able to process the payment.

Solution:

Update your payment method by adding a new card or a valid payment method.

Make sure your card hasn't expired.

🚫 5. Google Account Hold or Suspension
Cause: Google Ads may temporarily suspend your account for policy violations or payment issues, which can cause payments to be declined.

Solution:

Check for any account holds or suspension notices in your Google Ads dashboard.

Resolve the hold by following the instructions in the notification or contacting Google Ads support.

🌍 6. Country or Region Restrictions
Cause: Certain countries or regions have specific restrictions or Google might not accept certain types of payment methods from specific regions.

Solution:

Ensure you're using a supported payment method in your country.

Verify that your billing address matches the country selected in your Google Ads account.

🧾 7. Google Billing System Issues
Cause: Occasionally, Google's billing system may experience delays or temporary issues.

Solution:

Wait a bit and try again.

If the issue persists, contact Google Ads support for further assistance.

🏦 8. Payment Method Restrictions
Cause: Google Ads does not accept some types of payment methods like prepaid cards, virtual cards, or certain regional cards.

Solution:

Switch to a more widely accepted payment method, such as a major credit card (Visa, Mastercard, American Express) or bank account.

💡 How to Fix the Decline
Update Payment Details: Go to Tools > Billing > Payment Methods to update or change your payment details.

Check Your Card: Make sure it's valid and has sufficient funds.

Contact Bank/Google: If the issue persists, contact your bank to lift any restrictions or reach out to Google Ads support for further assistance.

Retry Payment: After making changes, try to process the payment again manually in the Billing > Summary section.

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