What are the refund policies for different Google Ads payment methods?

Google Ads Refund Policy for Different Payment Methods (2025 Guide)
Google Ads has strict refund policies that vary based on your payment method and billing setup. Here's exactly how refunds work and what you need to know.

📌 1. Does Google Ads Offer Refunds?
🔹 Yes, but only under certain conditions:

Refunds are only available for prepaid accounts with unused funds.
If you've used the balance, you cannot get a refund.
Refund processing time depends on your payment method.
🚨 Non-refundable situations:

If you've already spent the funds on ads.
If you received promotional credits (they are non-refundable).
If you violate Google Ads policies.
📌 2. Refund Policies Based on Payment Method
🔹 Prepaid Payment Methods (Refunds Available)
Payment Method   Refund Eligibility?   Processing Time
Credit/Debit Card   ✅ Yes (Unused balance)   2–4 weeks
Bank Transfer (ACH/SEPA/Wire)   ✅ Yes (Unused balance)   4–6 weeks
Google Pay   ✅ Yes (Unused balance)   2–4 weeks
PayPal   ✅ Yes (Unused balance)   1–2 weeks
✅ How to Request a Refund for Prepaid Balances:

Log into Google Ads → Billing & Payments.
Click Manage Payment Methods → Request a Refund.
Follow the prompts and confirm your refund request.
🔹 Postpaid / Automatic Payments (Refunds Not Available)
If you use postpaid billing (where Google charges you after running ads), refunds are NOT available since funds are only charged when spent.

Payment Method   Refund Eligibility?   Processing Time
Credit/Debit Card   ❌ No   N/A
Bank Transfer (Invoice Billing)   ❌ No   N/A
Google Pay   ❌ No   N/A
🚨 Why? Google Ads deducts payments only after ads have run, so there's nothing left to refund.

📌 3. How to Check Your Refund Status
Go to Google Ads Billing.
Click Transactions & Documents.
Look for a Refund Processing Status under transactions.
📌 4. What If My Refund Takes Too Long?
Check with your bank or PayPal (delays are usually on their end).
Contact Google Ads Support if it's been over 6 weeks.
🚀 Final Thoughts: Can You Get a Refund?
✔️ YES: If you preloaded funds and didn't use them.
❌ NO: If you've already spent the balance on ads.