How do I resolve a "Payment Not Authorized" issue in Google Ads?

If you're getting a "Payment Not Authorized" error in Google Ads, it means Google wasn't able to process your payment — usually due to an issue with your card or payment method. Here's a step-by-step guide to resolve it:

✅ 1. Check Your Payment Method
Go to Google Ads > Tools & Settings (wrench icon) > Billing > Payment methods.

Look for any red warning messages next to your card.

Make sure:

The card hasn't expired.

There are enough funds.

The billing address matches your card info.

🔁 2. Try a Different Payment Method
Add a new credit/debit card or bank account.

Set it as the primary method.

Then try to manually make a payment to see if it works:

Go to Billing > Summary

Click "Make a payment"

Use the new payment method

💳 3. Contact Your Bank
Sometimes the issue is on the bank's end (e.g., they block international charges or flagged it as suspicious).

Call your bank and ask if they blocked any Google payments.

Request them to approve charges from Google Ads (GOOGLEADS or GOOGLESERVICES).

🚨 4. Fix Account Suspension (If Applicable)
If your ads are paused or your account is suspended, go to:

Billing > Settings > Fix payment issue

Or check for any emails from Google Ads about the suspension.

Resolve any policy violations or outstanding payments.

📞 5. Contact Google Support (If All Else Fails)
Go to Google Ads Help

Click through to "Fix a payment issue"

Request a chat or callback — they're pretty responsive.

Bonus Tip: Watch for Thresholds
If you're on automatic payments, charges occur when you hit your billing threshold (e.g., $500). If that charge fails, you'll get this error. Manually paying off the balance can sometimes clear it.