Can I request a refund from Google Ads?

Yes, you can request a refund from Google Ads, but there are specific conditions under which Google may issue one. Here's a breakdown of situations where you might be eligible for a refund:

1. Billing Errors or Technical Issues
If your account was charged due to a billing mistake, like incorrect amounts or duplicate charges.

If there was an issue with your ads not running as expected, such as if ads were shown incorrectly or there was a technical malfunction.

In these cases, Google may issue a refund or credit to your account.

2. Accidental or Unauthorized Charges
If you didn't authorize the ad spend or if there was fraudulent activity on your account, Google might offer a refund once they've reviewed the case.

For accidental clicks on your ads, Google sometimes offers a refund, especially if you notice it within a short time after the clicks.

3. Policy Violations
If your account was charged for ads running against Google's policies (for example, if the ads violated ad policies or were suspended for violating terms of service), a refund may be issued after a review.

How to Request a Refund:
Go to Google Ads Help: You can contact support by going to the Google Ads Help Center and clicking on "Contact us" to chat with a representative.

Contact Support Directly: If you're unable to find a solution online, you can also reach out via phone or email to Google Ads support.

Keep in Mind:
Refunds are generally not issued for campaign performance-related issues, such as if your ads didn't perform as expected or if you simply didn't get the ROI you hoped for.

Google will typically only issue refunds if the issue is technical or related to a policy violation.