Why is my Facebook Ads promo code not working?

If your Facebook Ads promo code is not working, here are some possible reasons and solutions to try:

1. Check the Promo Code's Expiry Date
Promo codes often have expiration dates. Make sure your code hasn't expired by checking the terms and conditions provided when you received it.

2. Ensure the Code is Entered Correctly
Double-check that you're entering the promo code exactly as it appears. Pay attention to capitalization, special characters, and any spaces.

3. Verify the Eligibility Criteria
Some promo codes are only valid for specific types of accounts or certain countries. Make sure the promo code applies to your account type (e.g., new advertisers, specific regions) and that you're meeting all the eligibility criteria.

4. Minimum Spend Requirements
Some promo codes require you to spend a minimum amount on your ads. Check if there is a spend threshold you need to reach before the promo code becomes valid.

5. Promo Code Limitations
Promo codes can sometimes be limited to a specific amount, or can only be used for a certain type of campaign or ad objective (e.g., only for brand awareness campaigns). Make sure the code is valid for the type of ads you're running.

6. Check Account Status
If there are any issues with your Facebook Ads account (e.g., unpaid balances, billing issues, or violations of Facebook's advertising policies), your promo code may not work. Ensure your account is in good standing.

7. Use a Single Code per Account
Some promo codes are restricted to one use per account. If you've already used a promo code, you might not be able to apply a new one.

8. Promo Code Region Restrictions
Certain promo codes are only available in specific regions or countries. If your account's location doesn't match the promo code's eligibility, it won't work.

9. Check Payment Method
If your payment method has expired or there are issues with your payment method, the promo code may fail to apply. Make sure your payment info is up to date.

10. Try Using a Different Browser or Device
Occasionally, browser or technical issues can prevent promo codes from being applied. Try using a different browser or clearing your cache.

11. Contact Facebook Support
If none of the above work, you may want to contact Facebook Support. They can check if there's an issue with your account or the promo code itself.