Can Facebook Ads reverse an unauthorized transaction?

Started by salmonlynett, Mar 05, 2025, 02:24 PM

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salmonlynett

Can Facebook Ads reverse an unauthorized transaction?

sapphirefifine

Yes, Facebook Ads can reverse unauthorized transactions, but you must act quickly and follow the correct steps to dispute the charge.

1. Check Your Facebook Billing to Confirm the Unauthorized Charge
Before requesting a reversal, verify if the charge was actually unauthorized.

🔹 Go to https://www.facebook.com/adsmanager
🔹 Click Billing to view recent transactions.
🔹 Look for any unexpected or duplicate charges.

📌 If the charge was for an active campaign, it might not be unauthorized but rather a delayed payment from Facebook's billing cycle.

2. Report the Unauthorized Transaction to Facebook
If the charge was unauthorized:

🔹 Visit https://www.facebook.com/business/help
🔹 Click Billing & Payments → Report Unauthorized Transaction
🔹 Select the charge in question and explain why it's unauthorized.
🔹 Attach proof (bank statement or transaction screenshot).

🚨 Facebook may take up to 5-10 business days to review your request.

3. Dispute the Charge with Your Bank or VCC Provider
✔ If Facebook denies your refund, you can request a chargeback through your bank or Virtual Credit Card (VCC) provider.
✔ If you used a VCC from https://exocards.com, check with their support for chargeback options.

🔗 Get a Secure VCC for Facebook Ads:
👉 https://exocards.com/product/Facebook-Advertising-VCC

📌 Banks typically allow 60-120 days to dispute a charge, but it's best to act quickly.

4. Secure Your Facebook Ads Account to Prevent Future Fraud
✔ Change your Facebook password immediately.
✔ Enable Two-Factor Authentication (2FA) at https://www.facebook.com/settings.
✔ Remove any unauthorized users from your Business Manager at https://business.facebook.com/settings.
✔ Use a VCC from https://exocards.com to limit potential unauthorized spending.

Final Answer:
📌 Yes, Facebook Ads can reverse unauthorized transactions. Request a refund at https://www.facebook.com/business/help, or dispute the charge with your bank or VCC provider like https://exocards.com if Facebook denies the request. Enable 2FA to prevent future fraud.

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