What should I do if my payment is stuck as "Pending" in Facebook Ads?

If your payment is stuck as "Pending" in Facebook Ads, it means Facebook is still processing the payment or there's something holding it up. Here's a step-by-step guide on what you should do to resolve the issue:

🛠� What to Do If Your Payment is Stuck as "Pending" in Facebook Ads
🔹 1. Check Payment Details
Go to Billing in Facebook Ads Manager and review the pending payment.

Check the amount: Verify that the payment amount matches what you expect.

Payment Method: Make sure the payment method (card or PayPal) is valid and hasn't expired.

🔹 2. Verify Payment Method
If your payment method is outdated or declined:

Update or change the card or PayPal account linked to your ad account.

Re-add payment methods and ensure they are properly linked.

🔹 3. Wait for 24–48 Hours
Sometimes, payments remain pending while Facebook verifies or processes the charge. Give it up to 48 hours before taking any further action.

Retry processing: If the payment hasn't cleared after 48 hours, Facebook will often retry it.

🔹 4. Check for Account or Payment Issues
Account Quality: Check your Account Quality to see if Facebook has flagged your account for any policy issues that could be delaying payments.

Payment Failure: If Facebook finds something suspicious with your payment method, it may delay or prevent processing.

🔹 5. Contact Facebook Ads Support
If your payment is still stuck, you should contact Facebook Ads Support:

Go to Meta Business Help Center.

Choose: Ads > Billing > Payment Issues and Request Support.

Provide Details: Mention that your payment is stuck as "pending" and explain any troubleshooting steps you've taken.

🔹 6. Check with Your Bank or Payment Provider
If you see no issues on Facebook's end, your bank or payment provider might be holding the payment. Contact them to:

Ensure the transaction isn't blocked.

Confirm that Facebook Ads payments are being processed correctly.

International transactions may require additional verification.

🔹 7. Consider Using Manual Payments (If Available)
If payments are consistently stuck or delayed, consider switching to manual payments (if available in your region) to have more control over when and how much you pay. This helps prevent unexpected pending payments.

🚨 Things to Avoid:
Multiple Retry Attempts: Don't try to process the payment multiple times in a short period, as this can make the issue worse.

Cancelling Payment: Avoid canceling or disputing the payment until you understand why it's pending, as this may further delay the process.

⏳ How Long to Wait Before Taking Action:
Up to 24–48 hours for the payment to clear automatically.

After that, contact support and your bank if it's still stuck.