What should I do if my Facebook Ads payment is declined?​

Started by lilblush, Mar 04, 2025, 11:10 AM

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lilblush

What should I do if my Facebook Ads payment is declined?�

SeoGuru

If your Facebook Ads payment is declined, here are the steps you can take to resolve the issue:

Check your payment method:

Ensure that your payment method (credit card, debit card, PayPal, etc.) has sufficient funds or credit available.

Verify that your card or payment method has not expired and that all details (card number, CVV, billing address) are correct.

Update your payment method:

Go to Facebook Ads Manager > Payment Settings and update your payment method with a new one.

You can add a backup payment method to avoid future payment issues.

Review Facebook's billing policies:

Ensure that your payment method complies with Facebook's policies, and check for any issues related to your country, such as currency or payment restrictions.

Check for fraud or suspicious activity:

If Facebook suspects any unusual activity with your payment method (e.g., it being flagged for fraud), they may decline the transaction. In this case, contact your bank or credit card provider to resolve any issues.

Clear browser cache or try a different browser:

Sometimes, browser issues can interfere with the payment process. Clear your cache or try using a different browser.

Contact Facebook Support:

If you've verified everything and your payment is still declined, reach out to Facebook's support team. You can do this through Ads Manager by selecting Help > Contact Support.

Check for any payment holds:

Sometimes Facebook puts a temporary hold on payments due to billing issues. Make sure there are no outstanding payments or holds on your account.

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