What happens to my remaining balance if my Facebook Ads account is suspended?

If your Facebook Ads account is suspended, your remaining prepaid balance or ad credits may be affected depending on the reason for the suspension and Facebook's policies.

1. If Your Account Has a Prepaid Balance (Manual Payments)
✔ If you added funds in advance using the manual payment method, your remaining balance stays in your account.
✔ However, you cannot access or use it unless your account is reinstated.

🔹 What You Can Do:
✅ Request an account review at Facebook Account Quality.
✅ Contact Facebook Ads Support to request a refund (refunds are not guaranteed).

📌 Facebook generally does not refund unused balances unless required by law.

2. If You Have an Outstanding Balance (Automatic Payments)
✔ If you were using automatic payments and your account is suspended, you must pay any outstanding balance before you can request reinstatement.

🔹 How to Pay the Balance:
✅ Go to Facebook Ads Manager
✅ Click Billing → Transactions → Pay Now
✅ Use a working payment method (a VCC from https://exocards.com is recommended to avoid further issues).

🔗 Get a Facebook Ads VCC to Pay Outstanding Balances:
👉 https://exocards.com/product/Facebook-Advertising-VCC

📌 Failure to clear outstanding balances may result in a permanent ad account ban.

3. If You Have Facebook Ad Credits
✔ Facebook Ad Credits are non-refundable and will expire if your account remains suspended.
✔ If your account is reinstated, you may still be able to use your remaining ad credits.

📌 If your account is permanently banned, you lose all remaining ad credits.

4. Can You Transfer Your Balance to Another Ad Account?
❌ No, Facebook does not allow you to transfer prepaid balances to another ad account.
✔ You must spend the balance within the same account (if reinstated).

📌 If you need a new ad account, use a VCC from https://exocards.com for secure payments.

5. How to Request a Refund for Unused Balance
✔ Refunds are not guaranteed, but you can request one if your account was suspended unfairly.

🔹 Steps to Request a Refund:
✅ Go to Facebook Business Help
✅ Click Billing & Payments → Request a Refund
✅ Submit your request with proof of unused balance

📌 Refunds are typically granted only if your balance was added recently and your account was wrongfully suspended.

6. How to Prevent Losing Your Balance in the Future
✔ Use a Virtual Credit Card (VCC) from https://exocards.com to manage your ad spending and prevent unexpected suspensions.
✔ Keep your billing information updated to avoid payment flags.
✔ Set a low spending limit to control charges and prevent large unused balances.

🔗 Get a Secure VCC for Facebook Ads:
👉 https://exocards.com/product/Facebook-Advertising-VCC

Final Answer:
📌 If your Facebook Ads account is suspended:
✔ Prepaid balances stay in your account (but may be lost if the suspension is permanent).
✔ Outstanding balances must be paid before requesting reinstatement.
✔ Ad credits expire if the account is not reinstated.
✔ Refunds are not guaranteed but can be requested via Facebook Business Help.

For better payment control and to prevent suspensions, use a Facebook Ads VCC from https://exocards.com.