What are the eligibility requirements for Facebook Ads promo credits?

Facebook Ads promo credits (also called ad coupons or promotional vouchers) are free advertising credits offered by Facebook to eligible advertisers. However, not everyone qualifies. Below are the eligibility criteria and how you can check if you qualify.

1. Who is Eligible for Facebook Ads Promo Credits?
✔ You may be eligible for Facebook Ads promo credits if:
✅ You are a new advertiser who has never run Facebook Ads before.
✅ Facebook has sent you an invitation email with a promo code.
✅ You are in a country where promo credits are offered (availability varies).
✅ You received credits from a Facebook partner program (e.g., hosting providers, agencies).
✅ You have met spending requirements for a loyalty-based promo credit.

📌 Facebook does not provide promo credits on request—they are automatically offered based on eligibility.

2. How to Check If You Have Promo Credits Available
✔ You can check if Facebook has applied promo credits to your account:

🔹 Go to Facebook Ads Manager
🔹 Click Billing → Payment Settings
🔹 Scroll down to Ad Credits
🔹 If you have promo credits, you will see an active balance

📌 If there is no promo credit, you are not currently eligible.

3. Facebook's Common Promo Credit Offers
✔ Facebook occasionally sends promo credit offers via email or notifications. Some common offers include:

🔹 $50 - $500 ad credit for new advertisers (first-time users only)
🔹 Matched spending credit (e.g., spend $25, get $25 free)
🔹 Business partner promo codes (offered by web hosting companies, agencies, etc.)
🔹 Event-based promos (e.g., Black Friday, holiday promotions)

📌 If you receive an official Facebook promo code, you can redeem it in Ads Manager under Billing → Payment Settings → Add Promo Code.

4. Who is NOT Eligible for Facebook Promo Credits?
❌ You already ran ads before (most credits are for new users).
❌ You violated Facebook's ad policies or had an account suspension.
❌ Your business is in a restricted industry (e.g., gambling, crypto, adult content).
❌ You did not receive an official promo invitation from Facebook.

📌 Even if you used a promo before, you may qualify again for special promotions based on spending history.

5. How to Get Facebook Promo Credits in the Future
✔ While promo credits cannot be requested, you can increase your chances of receiving them:
✅ Create a new business account and new ad account (if allowed in your country).
✅ Check emails & notifications from Facebook for promo offers.
✅ Partner with Facebook marketing agencies that offer ad credits.
✅ Look for business service partners (e.g., Shopify, GoDaddy) that provide promo codes.

🔗 Get a Facebook Ads VCC to Start Advertising Safely:
👉 https://exocards.com/product/Facebook-Advertising-VCC

📌 A Virtual Credit Card (VCC) from https://exocards.com ensures smooth ad payments and prevents unexpected payment issues.

6. Contact Facebook Support If You Believe You Should Have a Promo Credit
✔ If you think you are eligible but don't see your promo credit:
🔹 Visit Facebook Business Help
🔹 Click Billing & Payments → Report a Payment Issue
🔹 Explain that you were offered a promo credit but don't see it in Ads Manager

📌 Facebook will review your account and let you know if the promo applies.

Final Answer:
📌 Facebook Ads promo credits are typically given to new advertisers or businesses invited by Facebook.

✔ Check eligibility in Facebook Ads Manager → Billing → Payment Settings.
✔ Promo credits are automatically applied and cannot be requested manually.
✔ Use a VCC from https://exocards.com to set up a secure ad account and start advertising safely.

For more info, visit Facebook Business Help.