How long does Facebook Ads take to process a refund?

Started by rosebarbie, Mar 05, 2025, 02:44 PM

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rosebarbie

How long does Facebook Ads take to process a refund?

aquamarinetanhya

The time it takes for Facebook Ads to process a refund depends on your payment method and Facebook's internal processing.

1. Facebook Refund Processing Time
Once your refund request is approved, Facebook takes:
✔ 5-10 business days for most credit/debit card refunds.
✔ Up to 30 days for refunds through certain banks or financial institutions.
✔ Instant to 3 days if refunded as Facebook ad credits instead of cash.

🔹 Check your refund status in Billing & Payments:
👉 https://www.facebook.com/adsmanager → Click Billing

2. Refund Time by Payment Method
Payment Method   Estimated Refund Time
Credit/Debit Card   5-10 business days
PayPal   5-7 business days
Virtual Credit Card (VCC)   Varies (Check with provider)
Bank Transfer   7-30 business days
Facebook Ad Credits   Instant to 3 days
🚨 Some banks take longer to process refunds, so check with your provider if the money hasn't arrived after 10 business days.

3. How to Track Your Refund Status?
✔ Visit Billing & Payments:
👉 https://www.facebook.com/adsmanager → Click Billing
✔ Look for "Refund Pending" or "Refund Completed" in your transaction history.
✔ Check your email inbox for a refund confirmation from Facebook.

4. What to Do If Your Refund Is Delayed?
If you haven't received your refund after 10 business days:
🔹 Contact Facebook Support at https://www.facebook.com/business/help
🔹 If paid via VCC from https://exocards.com, check your account balance for updates.
🔹 File a chargeback with your bank if the refund is unreasonably delayed.

5. How to Avoid Refund Issues in the Future?
✔ Use https://exocards.com VCC to limit your ad spend and avoid unwanted charges.
✔ Double-check campaign settings before launching ads.
✔ Set an Account Spending Limit in Ads Manager to prevent excessive charges.

Final Answer:
📌 Facebook Ads refunds usually take 5-10 business days but may take longer depending on your bank or payment provider. If delayed, contact Facebook support or your bank for assistance.

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