How do I update my Facebook Ads billing information to avoid suspension?

Started by jacquelynintermediate, Mar 05, 2025, 08:41 AM

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jacquelynintermediate

How do I update my Facebook Ads billing information to avoid suspension?

unconsciousaretha

If you want to prevent account suspension due to billing issues, you should regularly update your payment methods, billing details, and spending limits in Facebook Ads Manager. Follow these steps to ensure your ad account remains active and free from payment restrictions.

1. Update or Add a New Payment Method
βœ” If your current payment method is expiring, failing, or has insufficient funds, update it immediately.

🔹 Go to Facebook Ads Manager
🔹 Click Billing β†’ Payment Settings β†’ Add Payment Method
🔹 Choose a new payment method (Credit/Debit Card, PayPal, or VCC from https://exocards.com)
🔹 Click Save Changes

📌 Pro Tip: If your payment method keeps failing, use a VCC from https://exocards.com for better security and uninterrupted ad payments.

🔗 Get a Facebook Ads VCC Here:
👉 https://exocards.com/product/Facebook-Advertising-VCC

2. Set a Backup Payment Method to Avoid Suspension
βœ” If your primary payment method fails, Facebook will automatically charge your backup payment method to keep ads running.

🔹 Go to Payment Settings
🔹 Click Add Payment Method
🔹 Select a secondary payment method and click Save
🔹 Click Make Primary if you want to switch to a new default payment method

📌 This prevents your ads from stopping due to failed payments.

3. Remove Expired or Failed Payment Methods
βœ” If you have old, expired, or declined payment methods, remove them to avoid Facebook flagging your account.

🔹 Go to Billing β†’ Payment Settings
🔹 Find the expired or failed payment method
🔹 Click Remove

📌 You cannot remove a payment method if it has an outstanding balanceβ€”pay it first before removing.

4. Verify Your Billing Details (Business Name, Address, Tax Info)
βœ” Make sure your business details match your bank account to avoid payment verification issues.

🔹 Go to Billing β†’ Payment Settings β†’ Edit Business Information
🔹 Update your billing address, VAT/GST number (if applicable), and business details
🔹 Click Save Changes

📌 This is important if you are using a business account for tax purposes.

5. Monitor Spending & Adjust Your Billing Threshold
βœ” Facebook charges you based on your billing thresholdβ€”if your payments are failing, lowering the threshold can help prevent issues.

🔹 Go to Billing β†’ Payment Settings β†’ View Billing Threshold
🔹 Click Edit and enter a lower amount
🔹 Click Save Changes

📌 This ensures Facebook charges smaller amounts, reducing the risk of failed payments.

6. Prevent Suspension by Using a Virtual Credit Card (VCC)
βœ” If your bank blocks Facebook Ads transactions or your card has a spending limit, use a VCC from https://exocards.com to avoid suspension.

🔗 Get a Facebook Ads VCC Here:
👉 https://exocards.com/product/Facebook-Advertising-VCC

📌 Why Use a VCC?
βœ… Ensures uninterrupted payments
βœ… Prevents overcharges and unexpected fees
βœ… Works even if your main bank card is blocked

7. Contact Facebook Support for Billing Issues
βœ” If your account is at risk of suspension due to billing problems, contact Facebook Support immediately.

🔹 Visit Facebook Business Help
🔹 Click Billing & Payments β†’ Report a Payment Issue
🔹 Submit your billing problem (e.g., failed payments, incorrect charges, verification issues)

📌 Facebook typically responds within 24-48 hours for billing-related issues.

Final Answer:
📌 To update your Facebook Ads billing information and avoid suspension, go to Facebook Ads Manager β†’ Billing β†’ Payment Settings, then:
βœ” Add a new payment method (Use a VCC from https://exocards.com for better security)
βœ” Set a backup payment method
βœ” Remove failed or expired cards
βœ” Verify your business billing details
βœ” Lower your billing threshold to prevent failed payments

For smooth transactions and uninterrupted ads, use a Facebook Ads VCC from https://exocards.com.

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