How do I reactivate my Facebook Ads account after a failed payment?

To reactivate your Facebook Ads account after a failed payment, you'll need to resolve the outstanding balance and update your payment settings. Here's a step-by-step guide to get your ads running again:

✅ Step-by-Step: Reactivating Your Facebook Ads Account After a Failed Payment
🔹 1. Go to Ads Manager
Visit Facebook Ads Manager.

If your account has been disabled due to a failed payment, you'll usually see a notification banner or alert at the top.

🔹 2. Check Your Billing Summary
Click on the menu icon ☰ > Billing.

Look for the "Amount Due" — this is the unpaid balance you need to clear to reactivate your account.

🔹 3. Update or Retry Your Payment Method
Go to Payment Settings (within Billing).

Under Payment Methods, you can:

Retry the failed payment by clicking "Pay Now".

Or Add a New Payment Method if the previous one failed.

You can add a credit/debit card, PayPal, or another supported method.

⚠️ Tip: If your card was declined before, consider using a different card or contacting your bank to approve the charge.

🔹 4. Manually Pay the Outstanding Balance
After updating the payment method, click "Pay Now" next to the due amount.

Once payment is successful, Facebook will automatically reactivate your ads (if they were paused).

🔹 5. Check for Any Restrictions
If your account is still inactive after paying, check:

Account Quality – Make sure there are no policy issues or additional blocks.

Ads Manager Notifications – Look for any messages requiring further action.

🔹 6. Reactivate Paused Campaigns (Optional)
Once the account is back in good standing:

Go to Ads Manager.

Find any paused campaigns/ad sets.

Toggle them ON to restart them.

🛠� Troubleshooting Tips
Bank declined the charge? Call your bank and ask them to allow the transaction from Facebook Ads.

Recurring payment keeps failing? Switch to manual payment if available, so you control when to top up.

Using a prepaid or virtual card? These sometimes get flagged — try a regular bank-issued credit/debit card instead.

📞 Still Not Working?
If you've cleared the balance and your account still won't reactivate:

Go to Meta Business Help Center.

Choose Ads > Billing > Payment Issues and request chat support.