How do I dispute a charge from Facebook Ads?

1. Review Your Facebook Ads Billing Statement
Before disputing a charge, verify if it's a valid transaction by checking your billing history:

Go to Meta Ads Manager → Click Billing.
Review the charged amount and check if it's from an active or paused campaign.
Look for any unexpected charges or ads you didn't run.
2. Identify the Reason for the Dispute
Here are common reasons to dispute a Facebook Ads charge: ✔ You were charged for a disapproved ad
✔ You paused or deleted the campaign, but were still charged
✔ Facebook charged more than your ad budget
✔ Unauthorized transactions (fraud or hacking)

3. Contact Facebook Ads Support for a Dispute
If you believe the charge is incorrect, contact Facebook for a refund:

Visit Meta Business Help Center.
Click "Get Support" → "Billing & Payments".
Explain the issue clearly, including:
Date and amount of the charge
Ad campaign ID (if applicable)
Screenshot of the unexpected charge
Why you believe the charge is incorrect
🚨 Facebook does not guarantee refunds, but they may offer one if the charge is proven incorrect.

4. Dispute the Charge Through Your Payment Provider
If Facebook denies your refund request, you can dispute the charge through your bank or VCC provider.

If you used a Virtual Credit Card (VCC) like Exocards.com Facebook Ads VCC, you can: ✅ Block the card to prevent further charges.
✅ Limit the balance so Facebook can't charge more than expected.
✅ Request a chargeback through Exocards (if applicable).

If you paid with a regular credit/debit card, call your bank and ask about filing a chargeback for unauthorized or incorrect billing.

5. Prevent Future Unexpected Charges
✔ Set a spending limit: Go to Ads Manager → Payment Settings → Account Spending Limit
✔ Use a Virtual Credit Card (VCC): Load only the amount you intend to spend.
✔ Regularly check your billing history in Facebook Ads Manager.

By taking these steps, you can dispute charges effectively and prevent Facebook from billing you unexpectedly. 🚀