How do I stop Facebook Ads from charging my card for a paused campaign?

Started by tanmerrile, Mar 05, 2025, 02:53 PM

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tanmerrile

How do I stop Facebook Ads from charging my card for a paused campaign?

tepsifofyo

Here are the updated steps with anchored links:

1. Check if Your Ads Are Fully Paused
Even if you paused the campaign, other active ad sets or ads may still be running. To stop all spending:

Go to Meta Ads Manager → Click on your Campaigns tab.
Ensure all campaigns, ad sets, and individual ads are paused or disabled (grey switch, not blue).
2. Turn Off Auto-Billing (Remove Payment Method)
Facebook automatically bills you once you reach the billing threshold. To prevent further charges:

Go to Meta Business Settings → Payments.
Click Remove next to your VCC (Exocards or any other card).
🚨 Note: Facebook won't let you remove the primary payment method if you have an outstanding balance.

3. Lower Your Ad Account Spending Limit
Go to Ads Manager → Settings → Payment Settings.
Find Account Spending Limit → Click Edit and set it to $1 or any minimal amount.
This prevents Facebook from charging your card once the limit is reached.
4. Contact Facebook Support for Unwanted Charges
If you were charged after pausing ads, reach out to Facebook Support:

Go to Meta Business Help Center.
Click "Get Support" and request a refund or dispute the charge.
5. Use a Virtual Credit Card (VCC) with a Limited Balance
If you're using Exocards.com VCC, you can:
✅ Load only the amount you want to spend (prevents Facebook from overcharging).
✅ Cancel or replace the VCC if Facebook keeps billing.

By following these steps, you can fully stop Facebook Ads from charging your card and avoid unexpected costs. 🚀

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