Can I transfer a Facebook Ads promo code to another account?

Started by agathadivine, Mar 05, 2025, 08:27 AM

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agathadivine

Can I transfer a Facebook Ads promo code to another account?

herthasolid

Can I Transfer a Facebook Ads Promo Code to Another Account?
❌ No, Facebook Ads promo codes cannot be transferred to another account.

Facebook promo codes are account-specific and cannot be shared, sold, or transferred between different ad accounts. Once a promo code is assigned to an account, it must be used in that specific ad account only.

1. Why Can't Facebook Ads Promo Codes Be Transferred?
βœ” Facebook links promo codes to the original recipient's ad account, meaning:
❌ You cannot apply the code to a different account.
❌ If you try using the code in another account, Facebook will reject it.
❌ Selling or sharing promo codes violates Facebook's policies and could lead to account restrictions.

📌 Facebook provides promo credits as part of specific campaigns and offersβ€”once assigned, they are locked to the account.

2. How to Check If You Have an Eligible Promo Code
βœ” If you received a Facebook Ads promo code, check your account balance:

🔹 Go to Facebook Ads Manager
🔹 Click Billing β†’ Payment Settings β†’ Ad Credits
🔹 If you have an active promo code, you will see the credit balance and expiration date

📌 If no promo balance appears, your account is not eligible or the code has expired.

3. Can You Use a Promo Code on a New Facebook Ads Account?
βœ” If you received a promo code and haven't used it yet, you may be able to apply it when setting up a new ad account.

🔹 Create a new Facebook Business Manager account
🔹 Open a new ad account under that Business Manager
🔹 Add a new payment method (A VCC from https://exocards.com is recommended for security)
🔹 Go to Billing β†’ Payment Settings β†’ Add Promo Code
🔹 Enter the promo code and check if it applies

🔗 Get a Facebook Ads VCC for a New Ad Account:
👉 https://exocards.com/product/Facebook-Advertising-VCC

📌 If the promo code is tied to your previous account, it may not work on a new account.

4. What If You Want to Use a Promo Code on Another Business?
βœ” If you need promo credits for a different business or ad account, you must wait for Facebook to offer new credits.
βœ” Facebook may provide new promo codes to different ad accounts over time based on advertising history.

📌 You cannot manually request promo creditsβ€”they are automatically assigned by Facebook.

5. Contact Facebook Support If You Have Issues with Your Promo Code
βœ” If you think your promo code should work but isn't applying, contact Facebook Ads Support:

🔹 Visit Facebook Business Help
🔹 Click Billing & Payments β†’ Report a Payment Issue
🔹 Explain that your promo code isn't applying and ask for assistance

📌 Facebook Support will verify if your promo code is still valid and whether it can be applied.

Final Answer:
📌 No, you cannot transfer a Facebook Ads promo code to another account because promo codes are account-specific and cannot be used in multiple accounts.

βœ” Check your eligibility in Facebook Ads Manager β†’ Billing β†’ Payment Settings β†’ Ad Credits.
βœ” If you need to run ads on a different account, create a new account with a VCC from https://exocards.com and wait for a new promo offer.

For promo code issues, contact Facebook Business Help.

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