How do I manually confirm a VCC payment in Facebook Ads?

How to Manually Confirm a VCC Payment in Facebook Ads
If Facebook Ads requires manual confirmation of your VCC payment, follow these steps to verify your payment and prevent your ads from being paused.

🔹 Step 1: Check If Facebook Requires Payment Confirmation
📌 Facebook may ask you to confirm your VCC payment manually if:

Your VCC is new or flagged for security verification.
There is a pending or failed transaction.
Facebook placed a hold on your payment for fraud prevention.
✅ How to Check If Your VCC Needs Manual Confirmation:
1️⃣ Go to Facebook Ads Billing.
2️⃣ Look for any alerts such as:

"We need to verify your payment method."
"Manual confirmation required."
"Your payment is under review."
3️⃣ If you see one of these messages, you must confirm your VCC payment.
🔹 Step 2: Verify the Small Test Charge
📌 When you add a new VCC, Facebook may charge a small verification amount ($1–$5). You must enter this exact amount to confirm your VCC.

✅ How to Confirm the Test Charge:
1️⃣ Check your VCC transaction history (from your provider's dashboard).
2️⃣ Look for a Facebook charge ($1–$5) with a unique amount.
3️⃣ Go to Facebook Ads Payment Settings.
4️⃣ Click "Confirm Payment Method."
5️⃣ Enter the exact charge amount Facebook deducted.
6️⃣ Click Submit.

📌 Once confirmed, Facebook will refund this small charge and approve your VCC.

🔹 Step 3: Retry the Payment Manually
If your VCC payment failed, you can manually retry it.

✅ How to Retry a Failed Payment:
1️⃣ Go to Facebook Billing → Payment History.
2️⃣ Look for the failed transaction.
3️⃣ Click "Retry Payment."
4️⃣ Ensure your VCC has enough funds, then click Confirm.

📌 If your payment is under review, Facebook may take up to 24-48 hours to process it.

🔹 Step 4: Upload Verification Documents (If Requested)
Facebook may request proof of your VCC ownership.

✅ Required Documents:

Screenshot of your VCC transaction history showing the Facebook charge.
Billing statement from your VCC provider (if available).
Government-issued ID (only if your account is under review).
📌 If requested, upload these documents in Facebook Business Help:
👉 https://www.facebook.com/help/contact/649167531904667

🔹 Step 5: Use a Backup Payment Method (If Needed)
📌 If Facebook still doesn't approve your VCC, add a backup payment method.

✅ Steps to Add a Backup Payment Method:
1️⃣ Go to Facebook Ads Payment Settings.
2️⃣ Click "Add Payment Method."
3️⃣ Enter a new VCC, PayPal, or a real credit card.
4️⃣ Click Save and retry the payment manually.

📌 Facebook will try the backup method if the primary VCC fails.

🚀 Final Fixes Checklist
✔ Check if Facebook placed a test charge on your VCC and enter the exact amount.
✔ Manually retry the payment in Facebook Billing.
✔ Ensure your VCC has enough funds for pre-authorizations.
✔ Upload verification documents if Facebook requests proof.
✔ If your VCC is still blocked, add a backup payment method.
✔ Use a Facebook-approved VCC provider like ExoCards to prevent future issues.