How do I remove an expired VCC from my Facebook Ads payment settings?

Started by kessiahbizarre, Mar 13, 2025, 01:03 PM

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kessiahbizarre

How do I remove an expired VCC from my Facebook Ads payment settings?

SeoGuru

To remove an expired Virtual Credit Card (VCC) from your Facebook Ads payment settings, follow these steps. It's important to ensure that you have a valid payment method in place before removing the expired VCC to avoid any payment interruptions. Here's a step-by-step guide:

1. Log In to Your Facebook Ads Account:
Go to Facebook Ads Manager.

Log in with your Facebook credentials.

2. Access Payment Settings:
Click the hamburger menu (three horizontal lines) in the top-left corner of Ads Manager.

Scroll down and click on "Billing" or "Payment Settings". This section is where you manage your payment methods for Facebook Ads.

3. Find Your Expired VCC:
In the Payment Settings or Billing section, you should see a list of all your payment methods.

Look for the expired VCC that you want to remove. It should show expired next to the card details or indicate that it's no longer valid.

4. Remove the Expired VCC:
Once you've located the expired VCC, click on it to open its details.

You should see an option to "Remove" or "Delete" the payment method. Click this option to remove the expired VCC from your account.

If you can't see a "Remove" button, it might be because Facebook requires you to add a new, active payment method first before removing the expired one.

5. Add a New Payment Method (If Needed):
Before removing the expired VCC, Facebook may ask you to add a new payment method. If you don't have an active card set up, follow these steps:

Click on "Add Payment Method".

Enter the details of a valid credit card, debit card, or another VCC.

Make sure the billing information matches the information on your new payment method.

6. Confirm Removal:
After adding a new payment method, you should be able to remove the expired VCC without any issues.

Click Remove or Delete again to finalize the process.

7. Verify Your Payment Settings:
After removing the expired VCC and adding a new one, check your Payment Settings to ensure that your new payment method is set as the primary payment method.

If you have multiple payment methods, you can select the one you want to use for future billing.

What if I Can't Remove the Expired VCC?
If you're unable to remove the expired VCC, here are some steps you can take:

Ensure There's a Valid Payment Method: Facebook usually doesn't allow removal of a payment method if there's no valid method in place.

Try Using a Different Browser or Clearing Cache: Sometimes browser issues or cache can prevent actions from being completed. Try clearing your browser's cache or using an incognito window to make changes.

Contact Facebook Support: If you're still having trouble removing the expired VCC, contact Facebook Ads Support for assistance. They can guide you through the process or help with technical issues.

Conclusion:
To remove an expired VCC from your Facebook Ads payment settings:

Log in to Facebook Ads Manager.

Go to Payment Settings.

Locate the expired VCC and click Remove.

Add a new valid payment method (if required).

Ensure your new payment method is set as the primary one.

This process ensures your billing remains up to date and that there are no payment disruptions for your campaigns.

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