How do I check if my VCC is accepted by Facebook Ads before adding it?

Started by alyssagray, Mar 13, 2025, 09:32 AM

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alyssagray

How do I check if my VCC is accepted by Facebook Ads before adding it?

SeoGuru

Before adding a Virtual Credit Card (VCC) to Facebook Ads, it's important to ensure that the VCC will be accepted by Facebook's payment system. Here's a step-by-step guide to help you check if your VCC is compatible with Facebook Ads:

🛠� Steps to Check if Your VCC is Accepted by Facebook Ads:
1. Ensure the VCC is Issued by a Valid Provider
Facebook generally accepts VCCs issued by trusted financial institutions and prepaid card providers such as Privacy.com, Revolut, and NetSpend.

Tip: Before trying to add the card to Facebook, check with the VCC provider to ensure that their cards are compatible with online payments, particularly for platforms like Facebook Ads.

2. Check for Common Restrictions
Some VCCs may have restrictions that prevent them from being used for certain online payments, including ad platforms like Facebook. These restrictions could include:

International transactions disabled: If your VCC provider does not support international payments, it may be rejected by Facebook.

Temporary VCCs: Some VCCs are only valid for a limited time or for one-time use, which may not be accepted for ongoing Facebook Ads campaigns.

Tip: Make sure your VCC is active, has no restrictions, and is designed for use in recurring transactions.

3. Check the Card's Details (Billing Information)
Ensure that the billing address associated with your VCC matches exactly with the details in your Facebook Ads account. A mismatch in the billing information is a common reason for card rejection.

The name, billing address, and postal code associated with your VCC should be correctly entered in Facebook Ads Manager.

4. Add the VCC to Your Facebook Ads Account (Test)
The best way to check if your VCC is accepted is by trying to add the card to your Facebook Ads account:

Steps to Add a VCC to Facebook Ads:

Open Facebook Ads Manager.

Go to Settings > Payment Settings.

Click Add Payment Method.

Enter the details of your VCC, including the card number, expiration date, security code (CVV), and billing address.

Click Save or Add Payment Method to complete the process.

Result: If the VCC is accepted, it will be added successfully. If Facebook rejects the card, you may receive an error message, such as "Payment method not supported" or "Transaction declined".

5. Monitor for Errors or Payment Declines
If your VCC is rejected, Facebook Ads will display an error message like "Payment not authorized" or "Card declined".

If this happens, double-check:

Card details: Ensure the card information is entered correctly.

Card status: Check with the VCC provider to ensure the card is active and there are no issues with it (e.g., insufficient funds or expired card).

6. Check VCC Provider for Compatibility
Contact the VCC provider if you're unsure about compatibility. Some providers may have specific guidelines for using their cards on platforms like Facebook.

Tip: For instance, services like Privacy.com often issue virtual cards specifically for online purchases, including Facebook Ads, which are generally accepted.

7. Use Facebook's Payment Support for Assistance
If your VCC is still not working, reach out to Facebook Ads Support for assistance. They can help you troubleshoot payment issues, including VCC compatibility.

How to Contact Facebook Ads Support:

In Ads Manager, click the Help icon (usually at the bottom left).

Use the available options to either chat with support or email to describe your issue.

⚠️ Things to Keep in Mind:
Temporary VCCs: Facebook Ads may not accept VCCs that are temporary or prepaid cards that expire quickly. Always verify the VCC's validity period with your provider.

Region-Specific Restrictions: Some VCCs may be region-specific and might not be accepted for international transactions on Facebook Ads.

Security Codes: Some VCCs may not provide a CVV number, which is required for online payments. Ensure your VCC includes a CVV.

Conclusion:
To ensure your VCC will be accepted by Facebook Ads, check that it is issued by a reliable provider, has no payment restrictions, and the billing information is correctly entered. The most reliable way to verify is to attempt to add the card to your Facebook Ads account. If any issues arise, contact Facebook Ads support or your VCC provider.

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