Are there limitations or considerations when attributing view-through conversion

Started by fr6wl0pura, Jun 24, 2024, 06:52 AM

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fr6wl0pura

Are there limitations or considerations when attributing view-through conversions to specific campaigns or ad groups?

SeoGuru

Yes, there are limitations and considerations when attributing view-through conversions to specific campaigns or ad groups in Bing Ads. Proper attribution can be influenced by various factors, and it's important to understand these to ensure your conversion data is accurate and reflective of your campaign's performance. Here are some key limitations and considerations to keep in mind:

1. Attribution Window
Short Attribution Windows: If the attribution window (the period during which a conversion is attributed to a specific ad or campaign) is set too short, you may not capture all relevant view-through conversions. For example, if a user views an ad today but doesn't convert until two weeks later, a shorter attribution window (e.g., 1-7 days) might miss this conversion, leading to underreporting.

Long Attribution Windows: While longer attribution windows can capture more conversions, they can also introduce the risk of over-attribution, where conversions that were influenced by other touchpoints (e.g., a search ad or social media ad) are still credited to the initial view-through ad impression, leading to inflated performance metrics.

2. Ad Overlap and Frequency Capping
Overlapping Ads: If a user sees multiple ads from the same campaign or different campaigns, it can be difficult to accurately attribute a view-through conversion to the right ad or ad group. If a user views multiple ads in succession, Bing Ads may assign credit to the first ad they were exposed to, even if the final decision to convert was influenced by a later exposure.

Frequency Capping: While frequency capping can prevent excessive exposure to the same ad, it can also limit the number of times a user sees an ad, which may reduce the likelihood of capturing all potential view-through conversions. Too stringent frequency capping might lead to underreporting conversions from repeated impressions.

3. Cross-Device and Cross-Platform Behavior
Device Switching: If a user views a display ad on one device (e.g., mobile) but later converts on a different device (e.g., desktop), view-through conversions can be difficult to track accurately without proper cross-device tracking. If users are logged into multiple devices and their activity isn't correctly linked, conversions may not be attributed correctly to the right ad or campaign.

Multi-Platform Interaction: If a user is exposed to ads across multiple platforms (e.g., Bing Ads, Google Ads, Facebook), it can be challenging to isolate the impact of your Bing Ads campaigns. In cases where users are exposed to ads on multiple channels, attribution models like last-click attribution may lead to an overemphasis on one platform while ignoring the role of other platforms in influencing the conversion.

4. Attribution Models
Different Attribution Models: The choice of attribution model plays a crucial role in how view-through conversions are attributed. Common attribution models like last-click, first-click, linear, and time decay each allocate credit differently to various touchpoints. If you're using an attribution model that assigns most of the credit to the final interaction (e.g., last-click), your view-through conversions from earlier touchpoints might be underrepresented, potentially skewing the understanding of your campaign's effectiveness.

View-Through vs. Click-Through Conversions: Bing Ads differentiates between click-through conversions (when users click on an ad and convert) and view-through conversions (when users see an ad but don't click it). If users click on a follow-up ad from a different campaign, that click-through conversion might take precedence, affecting the overall attribution to the view-through impressions in your initial campaign.

5. Ad Group Structure and Campaign Organization
Multiple Ad Groups and Ads in a Campaign: If your campaign has many ad groups with different ad creatives, tracking view-through conversions at the ad group level can become challenging. The complexity increases when similar ads in different ad groups compete for the same audience, making it difficult to pinpoint the exact ad that led to the view-through conversion.

Ad Rotation: If you're rotating multiple ads within an ad group, it can be difficult to attribute view-through conversions to a specific ad. In some cases, Bing Ads might assign the conversion to the ad that received the first impression, which could potentially skew results if the most impactful ad wasn't the one shown first.

6. Campaign and Ad Group-Level Optimization
Optimization for Clicks vs. Views: If your campaigns are optimized for clicks (e.g., via CPC bidding), Bing Ads may prioritize showing ads that encourage clicks, rather than maximizing view-through conversions. In this case, view-through conversions might not be tracked as effectively, as the system is more focused on immediate clicks.

Campaign Objectives: If your campaign is set up with a specific objective (e.g., brand awareness or conversions), the tracking and attribution of view-through conversions will differ. Campaigns optimized for brand awareness may receive a higher number of view-through conversions, but this might not correlate directly to measurable conversions or sales.

7. Cookie Restrictions and Browser Settings
Privacy Concerns: With increasing concerns about privacy and regulations like the GDPR or CCPA, cookie restrictions can affect the tracking of view-through conversions. If a user opts out of cookies or uses a browser with enhanced privacy settings, their view-through conversions may not be properly attributed to your campaigns.

Ad Blockers: Users who have ad blockers enabled may prevent Bing Ads from tracking view-through conversions entirely. This can lead to underreporting of conversion data, as no cookies are placed for those users, and their actions won't be captured in your analytics.

8. Impact of Creative and Campaign Elements
Ad Creative: The type of creative used in your campaigns (e.g., text, image, video) can also influence how view-through conversions are tracked and attributed. Video ads may lead to stronger engagement and a higher likelihood of view-through conversions compared to static display ads, which might result in underreporting or overreporting if not properly segmented.

Call to Action (CTA): The effectiveness of your ad's CTA can influence how likely users are to engage with your ad, click on it, or convert at a later time. If the CTA is too subtle, users may be less likely to convert, making it difficult to properly attribute view-through conversions. Conversely, an overly aggressive CTA might encourage more clicks, resulting in a higher number of click-through conversions instead.

9. Attribution Conflicts with Other Channels
Multi-Channel Attribution Conflicts: If you're running campaigns across multiple platforms (e.g., Bing Ads, Google Ads, Facebook Ads), there may be attribution conflicts. If a user is exposed to ads on both Bing Ads and Google Ads, for example, the last-click or first-click attribution model might not give credit to the right platform. Proper integration of all your marketing channels with a unified attribution model can help mitigate this issue.

Conclusion
Attributing view-through conversions accurately can be challenging, especially when dealing with multiple ad types, cross-device behavior, attribution windows, and different attribution models. Limitations such as ad overlap, cookie restrictions, and cross-platform interactions can all impact the reliability of conversion data. To optimize for view-through conversions, ensure that your campaign settings, attribution models, and tracking methods are carefully configured and that you're aware of the potential factors that could lead to inaccurate attribution.

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